Our Approach to Property
Management

Marketing & Screening

Property Management Service: Our leasing services include advertising and robust marketing from showing to thorough screening, to tenant selection, and lease signing.

Rent Collection

We provide timely rent collection and prompt legal action in the absence of payment, always on-time payment of expenses, and comprehensive financial reporting.

Maintenance

We focus on cost-effective routine and preventative services. Residents submit and track maintenance requests online to resolve issues faster.

Unit Inspections

Keeping an eye on the condition of your rental property is critical. We can schedule inspections to check on the interior and exterior so that we know what is happening with the condition and if anything needs maintenance.

Resident Care

We make sure your tenants are happy and comfortable by paying swift attention to their requests – the result is better retention.

Investment Optimization

We think like investors and have the experience in finance and real estate to back it up. Our consultative approach helps you with the decision on how to optimize your investment.

Why Work With Neuma?

We Know Your Name

With a client-base in the hundreds, we do not compromise on the importance of providing a personalized touch. When you trust us to be a part of your real estate journey, you are entrusting us with your money and legacy, and we recognize that this ought to be a unique and personal experience. We take it seriously and seek to provide an unreasonable level of high-quality service!

Experienced and Dedicated Team

We think like investors with a stake in the game and have decades of experience behind us, which we leverage in delivering this service. Neuma takes the perspective of an owner when managing apartment or condo communities, making sure the properties are impeccably maintained and support an increase in value for owners.

Technology-enabled Service

Our modern online portal allows for seamless interaction between clients, customers, and us, and includes robust, yet convenient account management features that appeal to today’s mobile user.

Testimonials

I lived at 2027 N Sheffield for close to 3 years, and was one of the first tenants who moved here when it was newly built. The building is centrally located and amenities are good – each unit has a washer and dryer. The building is just a walking distance (less than 2 minutes) to the train station and shorter walks to restaurants, spa/salons and shops. There are bigger retail shops nearby too (about 10 -15 mins walk) to the Apple store, Sephora, Ulta, Trader Joe’s, West Elm, Equinox, etc. Management is responsive and also quick to resolve maintenance requests. I renewed my lease every time due to these positives and only recently moved out due to relocation. I loved it here, it was my first apartment in Lincoln Park and it was great.

Temi E

Tenant – Lincoln Park, Chicago

We’ve had a wonderful experience working with Neuma’s team. They are professional, responsive, and reasonably priced. I was having difficult leasing up an 8-unit property during COVID, but they were very helpful in stabilizing the building and have consistently raised rents and kept expenses low. They have eased the burden and stress of property ownership and I’m grateful!

Bahijat E

Chicago Real Estate Investor

Neuma manages a multi family building (6 units) for me in Lincoln Park. They have done an excellent job in keeping the building 100% occupied and keeping costs low. They understand the goal of maximizing returns, keeping tenants happy, and maintaining a high quality building.

Michael M

Chicago Real Estate Investor

As an experienced investor and property owner, the biggest differentiator with Neuma is the fact that the principals are finance and real estate professionals, as well as property owners themselves. The implication of this is that they are able to go into rigorous analysis to help optimize decision making for me as a client. In addition, because they have decades of experience investing themselves, their approach to property management is very practical. They are a very professional team that provides top notch service. I would highly recommend that anyone considering a property manager give them a call and get onboarded ASAP!

Neal M

Chicago Real Estate Investor

I have been a client of Neuma since 2020, but our interaction has been one of partnership that has led to the successful management of my properties. Neuma keeps the tenants happy – being responsive to their requests. They have also helped with keeping my units 100% occupied with reliable tenants and consistently helped with increasing my net operating income. Neuma handles routine and complex requests with the same professionalism and attention to detail.

Debbie M

Experienced Real Estate Investor

Excellent job by the Neuma team. I got into real estate without understanding the intricacies of how operational intensive it was. Given the high acquisition price, I needed a manager that would help manage the property without eating into profits / cash flow in the short term. Neuma has helped keep costs low, units 100% occupied, and peace of mind. I couldn’t be happier with the decision to go with them

Michelle P

Passive Real Estate Investor

Neuma is dependable and trustworthy. I live on the West Coast and have worked with another property management company in Chicago for a few years. Because we know little about the Chicago market, we didn’t realize that our building was not being optimally managed – low rents, expensive handymen and contractors etc. The selling point with Neuma is that they are investors as well and view property management from that standpoint. Incentives are properly aligned, they are relationship focused and very responsive. Neuma gives our investments excellent customer service and they keep us informed.

Mukul S

Out-of-State Property Owner

The Neuma agents helped me get a phenomenal deal for my condo. I was very specific about what I wanted and at what price. My agent, Sesemeh and his partner, were very patient with me. They took time to advise on neighborhoods, offer strategies etc. They had my interest at heart – as an example, they would often advise against making high bids based on market information even when I really wanted it. When I was getting frustrated they would remind me of my stated criteria, which helped me refocus. I finally got into my home which had a substantial amount of equity at the time of my purchase!

Ade O

First-time Home Buyer

I was referred to the Neuma team by a friend. As a first-time real estate investor I needed guidance on numbers, markets, risk etc. The experience was like first going to a class; the Neuma team first understood my goals, situation, and helped develop a strategy to approach the market. I was able to purchase a property with immense long-term potential – it was a value-add deal, so there was equity after renovations, and it is cash flow positive! After such an excellent job, I handed it over to them to manage and it has been no stress at all.

Deja K

New Real Estate Investor